What We Do
Every Service Delivered with Expert Care
We've Seen It All. We Can Handle It All.
Since 1986, New England Restoration has responded to thousands of emergencies across Connecticut. Water, fire, mold, environmental hazards — no situation is too complex, and no family is left without guidance. Every service we offer is backed by decades of hands-on expertise and a genuine commitment to your wellbeing.
Fast response. Thorough drying. Complete restoration.
Water Mitigation & Removal
Water damage moves fast — and so do we. Whether it's a burst pipe, appliance failure, storm flooding, or sewage backup, our team arrives quickly to stop the damage at its source. We extract standing water, deploy industrial drying equipment, and monitor moisture levels until your home is fully dry and safe.
- Emergency response within hours
- Water extraction & containment
- Industrial drying & dehumidification
- Moisture monitoring & documentation
- Structural drying & restoration
Beyond the visible damage — complete recovery.
Fire & Smoke Restoration
Fire damage extends far beyond what you can see. Smoke penetrates walls, ceilings, and belongings. Soot corrodes surfaces within hours. Our certified restoration team addresses every layer — structural damage, smoke odor, soot removal, and content cleaning — with the thoroughness that full recovery requires.
- Safety assessment & board-up
- Soot & smoke residue removal
- Odor neutralization & air purification
- Content cleaning & pack-out
- Structural repair & restoration
Safe removal. Source correction. Peace of mind.
Mold & Mildew Remediation
Mold is more than an eyesore — it's a health hazard that spreads quickly if not properly addressed. Our certified mold remediation team identifies the source, contains the affected area, safely removes all mold growth, and treats surfaces to prevent recurrence. We don't just clean the surface — we solve the problem.
- Inspection & moisture source identification
- Containment to prevent spread
- Safe mold removal & disposal
- HEPA air filtration & cleaning
- Surface treatment & prevention
Licensed removal. Strict protocols. Your family's safety.
Asbestos Abatement
Asbestos was commonly used in homes built before 1980 and poses serious health risks when disturbed. Our licensed abatement team follows strict EPA and state protocols to safely identify, contain, and remove asbestos-containing materials — protecting your family and ensuring full regulatory compliance.
- Certified inspection & air sampling
- Regulatory notification & permitting
- Full containment & negative air pressure
- Licensed removal & disposal
- Clearance testing & documentation
EPA-certified. Child-safe. Fully compliant.
Lead Paint Mitigation
Lead paint in older homes is a serious concern, especially for young children. Our EPA-certified team safely encapsulates or removes lead paint using approved methods, minimizing dust and contamination throughout your home. We handle all documentation and compliance requirements so you don't have to.
- Lead inspection & risk assessment
- Containment & occupant protection
- Encapsulation or full removal
- HEPA vacuuming & surface cleaning
- Clearance testing & compliance documentation
Tested. Reduced. Certified safe.
Radon Mitigation
Radon is a colorless, odorless gas that is the second leading cause of lung cancer in the US. Connecticut homes are particularly susceptible. We install proven sub-slab depressurization systems that reliably reduce radon levels below EPA action levels, with post-mitigation testing to confirm your home is safe.
- Radon testing & level assessment
- System design & permitting
- Sub-slab depressurization installation
- Post-mitigation testing
- Certification & documentation
How We Work
Our Emergency Care Process
Every job follows the same principle: we treat your home the way we'd want our own treated. That means clear communication, no surprises, and a team that stays until the job is truly done.
We're here. Help has arrived.
24/7, 365 days a year. A real person picks up — not a machine. Our team is on the way the moment you call.
Fast response. Professional expertise.
Emergency response within hours. We don't just arrive quickly — we arrive knowing exactly what to do.
We find the problem — not just the damage.
Surface damage is only part of the story. We trace moisture, smoke, and hazards to their source before we begin.
You are informed. You are heard. You are cared for.
No guessing. We explain everything clearly and keep you in the loop at every step of the process.
The right equipment. The right process.
Industrial-grade tools paired with proven methods. No shortcuts — ever.
Restored with care. Better than before.
Final walkthrough with you. We don't stop at "good enough" — we restore your home to the standard it deserves.
Not Sure What You Need?
Call us. We'll listen, assess, and give you an honest answer — no pressure, no upsell. Just straightforward guidance from people who've been doing this since 1986.